The world is an ever changing place, no sooner we have had the tragic Japan disaster, in the last week, we as a country are involved in maintaining the Libya no fly zone. Wednesday we have had the new Budget with at last a bit of help for small businesses cutting the Corporation Tax by 2% from April. Small business rate relief holiday extended by one year to October 2012. In the meantime we still have to run our business on a day to day basis. It was also time for our annual External Quality Audit by SGS. for ISO 9001:2008, this has now been carried out and approved. This certification is very important to Ceramic Substrates and the manufacturing/industrial sector, instilling confidence to our customers.The ISO family of standards relate to quality management systems and are designed to help organizations ensure they meet the needs of customers. ISO deals with the fundamentals of quality management systems. Independent confirmation that organizations meet the requirements of ISO 9001 may be obtained from third party certification bodies. Over a million organizations worldwide are independently certified making ISO 9001 one of the most widely used management tools in the world today.