Thursday, April 29, 2010

Innovative teamwork

As ceramic manufacturer’s, we have a vast range of materials producing precision and industrial ceramics components to customers specifications. As you will be aware, we also stock and are distributors of MACOR® Machinable Glass Ceramic. One of the advantages of Macor® is that it can be very intricately machined. Jon is our head of the CNC department and overseas drawings and calculations relating to works orders. Due to the vast array of CNC machines we have for machinable ceramics he cannot do this all on his own, therefore Ben and Steve who are on his team work very closely together. We received an order for some atypical shapes that were very complicated pieces. Jon studied the drawings in detail and conversed with Ben on this upcoming job. Ben started the job last Monday; all went well apart from in the finishing stages one of the pieces in question kept breaking. Jon, Ben, Steve and myself came together to find a solution for this problem. I phoned the customer regarding a delay and explaining the problem we were experiencing. The team came up with a solution that was to make a jig from Pyrophyllite to hold the Macor® in place instead of a vice. It is not as easy as it sounds and involved some serious use of brainpower to come up with the finished piece. I must say that all went well and the components where finished without any further breakages. I dropped all the components at Red Funnel Red Jet in Cowes for the customer requested to collect his order. It is good to see the team working together, we had a few late nights with this job but persistence prevailed in the end.